Pandascrow Privacy Policy

Pandascrow (“we”, “our”, or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us in any other way. Please read this policy carefully.

1. Information We Collect

Personal Information

We may collect the following personal data:

• Name
• Email address
• Phone number
• Identification (for KYC verification)
• Business or freelance profile information
• Payment details

Usage Information

When you use Pandascrow, we may collect:

• IP address
• Device information
• Browser type
• Pages you visited
• Time spent on the platform

Financial Data

For transactions and payouts, we may collect:

• Bank account information
• Wallet addresses
• Transaction history

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our escrow services
• Verify identity and comply with regulatory requirements
• Process transactions and payments securely
• Communicate with you (support, updates, etc.)
• Prevent fraud and abuse
• Analyze usage patterns to enhance user experience

3. How We Share Information

We do not sell your personal data. We may share information with:

• Payment processors and banking partners
• Regulatory or law enforcement agencies, where required by law
• Technical service providers for platform functionality
• Affiliates and service providers under strict confidentiality agreements

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand how you use our site
• Customize your experience
• Improve performance and security

You can manage cookie preferences in your browser settings.

5. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict processing
• Port your data to another provider

To exercise these rights, contact us at: support@pandascrow.io

7. Security

We take appropriate technical and organizational measures to protect your data, including:

• Data encryption
• Secure servers
• Access controls
• Routine audits and monitoring

Despite our efforts, no system is 100% secure.

8. Children's Privacy

Pandascrow is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we learn that we have collected such data, we will take steps to delete it.

9. International Data Transfers

If you are accessing our services from outside Nigeria, please note that your data may be transferred to, and processed in, countries with different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date. Significant changes will be communicated via email or in-app notice.

11. Contact Us

If you have questions or concerns about this policy, contact:

Pandascrow Data Protection Officer
Email: support@pandascrow.io

Thank you for trusting Pandascrow to protect your data.