Terms of Service

Introduction

Welcome to Pandascrow. These Terms of Service (“Terms”) govern your access to and use of our escrow and payment services, including but not limited to our website, APIs, mobile applications, and all related products (collectively, “Services”). By accessing or using Pandascrow, you agree to be bound by these Terms and all applicable laws and regulations.

Our Services

Pandascrow provides digital escrow services tailored for freelancers, remote teams, businesses, and independent professionals to ensure secure, transparent transactions. We act as a neutral third party to hold funds until predetermined milestones, conditions, or obligations are fulfilled.

Eligibility

To use Pandascrow, you must be at least 18 years old and capable of forming legally binding contracts. You also agree that all information provided during registration is accurate and up to date.

Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately if you suspect unauthorized access or a breach of security.

Acceptable Use

You agree to use our Services in compliance with all applicable laws and not to:

• Engage in illegal, harmful, or fraudulent activities.
• Misrepresent your identity, financial details, or services.
• Interfere with or disrupt the integrity of our Services. For more detailed restrictions, please see our Acceptable Use Policy.

Escrow Process

When creating an escrow:

• Both parties agree to the terms of the transaction and funding obligations.
• Funds are securely held by Pandascrow and released upon mutual agreement or completion of predefined milestones.
• Pandascrow provides tools for communication, document exchange, and payment tracking.

Fees

Pandascrow charges a standard transaction fee (e.g., 5%) and may charge additional fees for premium features. Fee structures are transparent and clearly stated during transaction creation. All fees are non-refundable unless otherwise stated.

Disputes and Resolution

In the event of a dispute between users:

• Pandascrow provides an internal mediation system.
• If mediation fails, we may request documentation to make a resolution or release of funds.
• Our decisions are made in good faith and are final. We are not a court of law and do not offer legal advice.

Refunds and Cancellations

You may cancel an escrow transaction before it is funded. Once funded, cancellation may require the agreement of both parties. Refunds are handled in accordance with our Refund Policy.

Intellectual Property

All content, software, and trademarks on the Pandascrow platform are owned or licensed by Pandascrow and may not be used without express permission.

Termination

Pandascrow reserves the right to suspend or terminate your access to the Services at any time, without notice, if you violate these Terms or engage in unlawful behavior.

Privacy

Your use of Pandascrow is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms at any time. Continued use of the Services after changes are made constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, contact us at: support@pandascrow.io

Pandascrow is a product of Pandascrow Technologies. All rights reserved.